I want to get a refund.

What payment methods are acceptable? I made a payment, but I didn't receive the purchase. I want to get a refund. I did not make the payment, but the money has been taken.

There’s nothing we wouldn’t do to assist our players, but our hands are tied in this case.

All payment transactions are made through your payment provider, which works with your payment card, so we are not able to influence this process.

Therefore, if you are faced with such an issue, we advise you to contact them and check all the details.

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