Can I cash out my winnings?
What is the Facebook Connection?
My game crashes/freezes!
Why aren't my purchases available to me?
What you can and cannot do in the recruitment chat room
Suitable player/alliance name and description
"Typical reasons for inaccessibility of purchases:
- Geographic location (country under sanctions or other geographic block)
- Personal request
- Player security
- Violation of Terms of Service
- Account deletion request in processing (personal data law)
If you still have questions about this topic, the best way to contact us is through the in-game player support system. To do so, click ""Support"" (top right) in the lobby."
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